BSNL Dataone, Noida

once again..so soon..downtime???

2006-07-15T03:47:00.000+05:30

bsnl's dataone broadband services seem to be facing a lot of downtime issues..once again on Friday, July 14, after lunch the the Link was not getting stabilized in the ADSL provided..

it's high time, and bsnl should realize that the users are paying them a decent value for the service standards expected..

such downtimes in future may result in loss of existing customers and failure in joining of new ones..

hope the matter will be taken seriously and an appropriate action will be taken ASAP..

--
unhappy customer

total downtime..

2006-07-10T02:41:00.000+05:30

surprisingly, service standards fall again..

downtime on Sunday, July 09, 2006 extending beyond midnight..

this is not at all expected..???

the Link on the ADSL does not stabilize or else goes off within a few seconds..

kindly improve upon the service and if there is scheduled downtime, an e-mail on the dataone.in e-mail ids would be appreciated..

disconnection..

2006-07-04T12:12:00.000+05:30

it's surprising to note that during the night time often 1st of all it does not get connected easily i.e. takes a lot of time and then midway after sometime it gets disconnected..it's becoming a regular affair now..pls try n resolve the problem..

failure in updating service records

2006-06-03T23:29:00.000+05:30

i hav requested to change my plan which is not yet updated in de portal even after 3 days
i am vry confused if it has got changed or yet de de same old plan...

connection timeout - ???

2006-05-23T11:03:00.000+05:30

It is surprising to note connection time-outs while sending data esp. e-mails...The problem is in transmitting packets from the system and not in receivin..

it's working so slow...

2006-05-19T14:14:00.000+05:30

I fail to understand why the broadband is transferring data at staggeringly low speeds <2 KB/s..??

dataone usage site??

2006-05-03T19:24:00.000+05:30

surprising!! the dataone usage site is not working, and for the last few hours there has been some serious problem with the broadband connection..data transfer is at very slow speeds and often it hangs-up..weird behaviour..but now it seems to have resolved..

once again, it's not updating...?

2006-04-26T20:50:00.000+05:30

once again, the NIB DataOne usage servers are taking a lot of time exceeding well above 6 hours to update the usage stats...sad...:(((

Very slow speed...?

2006-02-13T19:12:00.000+05:30

Somehow, I dont know why, but I just connected to NIB, and the speed was around 2.4 Kbps instead about 32 Kbps. This is terrible.

But then I disconnected, switched off-on the ADSL modem and things were back fine...! Weird though, can anyone point out why it is so...???

2006-01-29T15:42:00.000+05:30

BSNL is taking time to update their portal on usage for many of its customers. Earlier this used to take about five minutes after your disconnection, but now it is taking days. BSNL may be making some modifications to the usage portal to display the night unlimited column seperately. Some people did notice this change.

It's doesn't seem to update...?

2006-01-26T00:04:00.000+05:30

It's weird that the usage is not getting updated regularly as earlier, infact earlier it was getting updated in almost realtime but now not even after 3 days. Hope the problem is soon resolved.

Broadband Help

2005-12-19T21:44:00.000+05:30

Mr. Ashok, Technical Troubleshooting, NIB Noida: 2054545 / 2404004

General Contact E-mail: adetnda@dataone.in / mailadmin@sancharnet.in

General BSNL nos.

2005-12-19T21:38:00.000+05:30

Call centre: 1500
Intelnet help: 1957
Directory enquiry: 197/2540179/2440197
ITC Card: 1600 331 100

Police Service: 100/2525100/2350100
Fire Service: 101/2523299
Bill enquiry: 1671
Bill complain over fax: 2543333

Bill enquiry & bill on fax: 1671

Mr. Srivastava, GM, BSNL, Noida: 2441100

Mr. Verma, DGM (Operation), O/o GMTD, Noida: 2554444 (tel) / 2551011 (fax)

Mr. Pawan Sharma, Commercial Officer, BSNL Noida: 2544277

Mr. J. C. Gupta, Accounts Officer, BSNL Noida: 2538200

Mr. V. P. Singh, SDO, Sec. 24 Exchg, Noida: 2491234 / 2444488